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Shipping & Returns

Return Policy:

IGJ offers a 100% satisfaction guarantee. If you are not completely satisfied for any reason with merchandise you ordered from us, simply contact IGJ before returning the item(s) for the proper return or replacement procedure. We will gladly exchange or issue a refund.

Terms:

1. Returns must be made within 20 days of purchase.

2. All Items must be in new re-saleable condition.

3. IGJ customers are responsible for return shipping charges, unless IGJ shipped a damaged or incorrect item.

4. Shipping charges for original delivery are non-refundable, unless IGJ shipped a damaged or incorrect item.

5. Include a note with your name, order number, and reason for returning the item, so that we can process your return quickly.

6. Orders returned by the shipping carrier due to "refused delivery" or "not at home with several attempts to deliver" will be credited the merchandise amount minus the shipping charges incurred.

Please return all products to:
Isabella Gucci Jones Collection
PO Box 42
Carr Co 80612
720-432-0445
IGJ@isabellaguccijones.com

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